I got a coupon in the mail for $25 dollars off ANY service available in their service department. I had an oil change and a state inspection done. When I went to pay and use the coupon, I found out that a full-priced oil change qualifies as a "service special", and the coupon would not cover it. I'm not sure what is so "special" about a full-priced oil change that came out to nearly $55 or how exactly that counts as "a special", but apparently no one should get too excited about any coupons you get in the mail from Crossroads Chevrolet. My experience with them had sort of a "bait-and-switch" feel to it where they lured me in with a deceptive coupon and charged me a lot more than I was expecting. I will be taking my business elsewhere.
I called to get an estimated to fix my traction control. I explained the car's not driveable. Instead of trying to help they wanted me to tow my car to them. This means if the price is to high. I would need to tow it back home as well. Can't catch a break.
We went in and they made our experience enjoyable. They were very professional and helped us get into a great car at an affordable price. Brian hill was the best sales person we have ever dealt with. Thank you crossroads Chevrolet. We got our deal on the hill
I did not purchase a vehicle here. I did however look to getting some information on how much my trade was worth. They were quick and efficient. They gave me a trade value sheet with more than the information I needed (which was perfect). Afterwards they did not push me to purchase a vehicle. I was handed a business card and told to stop by or contact them if there was anything else they could help me with.
Matt stump sold me the most beautiful truck ever and treated me very good thank you matt stump
Crossroads Chevrolet is a US Car Dealer based in Mount Hope, West Virginia. Crossroads Chevrolet is located at 191 Crossroads Mall, Mt Hope, WV 25880, USA.
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